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What We Do

We work alongside employers — wherever they are starting from.

Practical, collaborative support to help employers retain experience, protect knowledge and strengthen capability.

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ProAge is a member-powered charity and social enterprise. We work alongside employers to build resilient, age-inclusive workplaces where people can thrive for longer. Our approach is practical, human-centred and grounded in evidence.

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We use a clear method that supports a shared journey from insight to sustainable change:

Assess - understand your workforce reality

We help you build a shared picture of where experience sits, where risks may emerge and what helps people stay.

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Includes:

Workforce Resilience Self-Assessment

Workforce Resilience Audit

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Enables: clarity on strengths, risks and priorities.

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Diagnose - explore what drives risk, turnover and capability gaps

We work with leaders, managers and employees to understand what’s happening beneath the surface.

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We explore:

Why experienced employees leave

How work design affects sustainability

How teams collaborate across ages

Where capability and knowledge risks sit

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Enables: shared understanding and focus.

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Design - co-design practical solutions that help people stay and thrive

Together, we shape roles, flexibility, teams and pathways that support longer, healthier working lives.

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We explore:

Retention-focused work design

Flexible work approaches

Multigenerational collaboration design

Retirement Transition Planning

Knowledge-transfer frameworks

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Enables: sustainable roles and stronger teams.

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Deliver - build the confidence and capability to make change real

We support managers and teams to embed age-inclusive, high-performing behaviours.​

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Includes:

Manager capability programmes

Multigenerational team training

ERG and network support

Peer learning spaces

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Enables: effective communication and collaboration.

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De-risk - protect knowledge and reduce organisational vulnerability

We help organisations protect institutional memory and reduce reliance on key individuals.​

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Includes:

Planned handovers

Knowledge-transfer routines

Succession pathways

Mentoring and reverse mentoring

Retirement transition implementation

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Enables: continuity and resilience.

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Demonstrate - show impact and build long-term workforce resilience

We help you understand progress and strengthen your case for age-inclusive practice.​

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Includes:

Workforce resilience scorecards

Retention and capability tracking

Member benchmarking

Board-level impact frameworks

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Enables: continuous improvement and evidence of value.

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Our Core Services
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Workforce Resilience Audit

Understand your workforce risks — and what to focus on first.

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Performance & Collaboration Skills Building

Training and support that help managers and teams work confidently across ages.

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Knowledge Transfer & Continuity

Practical support to retain critical knowledge and plan smooth transitions.

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Retention-Boosting Work Design

Small, targeted changes that help experienced employees stay for longer.

Membership

Your ongoing community and support

Alongside specialist support, organisations can join ProAge as members and receive:

  • High-level workforce resilience review

  • Practice-sharing

  • Support for internal champions

  • Peer learning events

  • Specialist resources

  • Age-inclusion training modules

Membership complements our specialist work — it does not include the full assessment, design or delivery services above.

Where to start

Most employers begin with:

or

From there, we walk with you through the journey.

to explore how we can support you

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