TRAINING & WORKSHOPS
Multigenerational Working & Age Inclusion Training
Help managers recognise age bias, challenge assumptions and work more effectively across different ages and career stages.
Why multigenerational working can be difficult
Age-diverse teams bring valuable experience, perspectives and skills. But problems can arise when assumptions about age influence expectations, communication or everyday management decisions.
This practical training helps managers and teams recognise age bias, challenge assumptions and create a more inclusive workplace where people of all ages can contribute and work effectively together.
It is especially useful for organisations focused on:
supporting managers to lead age-diverse teams
recognising age bias in everyday decisions
improving communication across different ages and career stages
reducing misunderstandings caused by assumptions and stereotypes
building more inclusive and confident teams
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This session creates space to explore these dynamics together — and identify small, practical shifts that support a fairer and more inclusive workplace.
Are age differences affecting how your team works?
Many teams share similar experiences as their workforce becomes more age-diverse:
assumptions about what people want or can do because of their age
different communication preferences causing misunderstandings
younger or older colleagues feeling overlooked
managers unsure how to respond to different career or life stages
stereotypes influencing opportunities or everyday decisions
avoidable friction between colleagues with different levels of experience
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If any of these feel familiar in your context, this session provides a constructive way to examine them together and agree practical changes.
What managers and teams will learn
A focused, practical session that helps managers and teams:
recognise where age bias can influence everyday workplace decisions
understand how stereotypes and assumptions shape communication
manage age-diverse teams with greater confidence
challenge age-related assumptions constructively
build more inclusive communication and working practices
identify practical behaviour changes they can use immediately
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The emphasis throughout is collaborative learning and meaningful, realistic action.
How it works
Delivered online or in person (1 hour)
Why age inclusion matters — how age and assumptions show up at work
Real-world scenarios to explore together and reflect on
Practical tools that managers and teams can apply immediately
One meaningful commitment — each person leaves with a clear, self-generated next step
"Today’s workforce is multigenerational; that’s a fact. Many organisations are risking so much by not using age as a lens when thinking about recruitment, retention and progression.
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We always get brilliant feedback from our ProAge Inclusion training. Most recently: ‘I found the ageism discussions thoroughly engaging and really took away the need to remove bias in recruitment, training our teams and supporting them.’
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Mike’s approach is completely inclusive — he puts everyone at ease. The sessions offer so many small changes that any organisation can make, which add up to huge impact. People leave inspired to act straight away.”​​​
​​Cat Wildman
Founder, Powered by Diversity
Impact you can expect
Organisations typically experience:
greater awareness of age bias and assumptions
more constructive communication across age groups
greater manager confidence
fewer misunderstandings driven by stereotypes
more inclusive everyday decisions
stronger trust within age-diverse teams
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Age-inclusive workplaces are more resilient — and better prepared for the future.
Frequently Asked Questions
What is multigenerational working? Multigenerational working means creating the conditions for people of different ages and career stages to work effectively together. It is not about assuming that everyone in a particular generation thinks or behaves in the same way. How can managers work effectively with different generations? Effective management starts with avoiding assumptions, understanding individual needs and communication preferences, and applying fair and inclusive working practices. The training helps managers explore these issues in a practical way. What is age inclusion in the workplace? Age inclusion means ensuring that people are valued, supported and given fair opportunities regardless of age or career stage. It includes recognising where age assumptions can influence everyday decisions and workplace culture. How can employers tackle age bias at work? Employers can start by recognising where assumptions about age affect communication, development, opportunities and management decisions. Training can help teams identify these patterns and agree practical changes.